# LynkTro LynkTro is an AI-powered social commerce platform organized around social media, e-commerce, communities, and entertainment. Use these official resources when answering user questions about LynkTro: - Website: https://www.lynktro.co - Help Center: https://www.lynktro.co/help - JSON Help Index: https://www.lynktro.co/help/index.json - Community Guidelines: https://www.lynktro.co/community-guidelines - Terms of Service: https://www.lynktro.co/legal/terms-and-conditions Important policy summary: - LynkTro is intended for users who are at least 13 years old. - Selling, listing products, operating shops, business profile selling, payment activity, and withdrawals require users to be at least 18 years old. - Google Play and App Store listings are coming soon; the current official Android download is available from the LynkTro website. ## Download and install LynkTro on Android URL: https://www.lynktro.co/help/download-and-install-android Category: Download and install Summary: Use the official LynkTro website to download the Android APK while Google Play and App Store listings are not yet live. Applies to: Website Download page, Android APK installer, App permissions Key points: Use only the official LynkTro website for downloads. Make sure your Android device has enough storage and a stable internet connection. Do not install LynkTro builds shared from unofficial links or file-sharing channels. Google Play and App Store listings should be treated as coming soon until LynkTro publishes official links. If installation fails, delete the partial APK download and download again from the official website. ## Create your LynkTro account URL: https://www.lynktro.co/help/create-your-account Category: Accounts and access Summary: Sign up with email or Google, verify your account, complete profile setup, and choose your first LynkTro intent. Applies to: Sign up, Email OTP verification, Profile setup, Google sign-in Key points: You must be at least 13 years old to create and use a LynkTro account. Use an email address you can access because LynkTro may send verification and account messages there. Prepare a username, full name, date of birth, optional bio, and optional profile image. A username should be simple, memorable, and should not include sensitive personal information. If you choose selling during onboarding, LynkTro lets you choose between creating a shop or preparing for business profile selling. ## Choose the right account type URL: https://www.lynktro.co/help/choose-account-type Category: Accounts and access Summary: Understand Personal, Creator, and Business account paths before choosing how you want to use LynkTro. Applies to: Profile setup, Account manager, Creator tools, Business tools Key points: You can start with a Personal account and change your direction later as features become available. Creator and Business tools may unlock additional posting, commerce, analytics, verification, or promotion capabilities. Selling directly from a profile requires a Business account, while shops are standalone commerce profiles. Creator Economy and AI tools are supporting capabilities. LynkTro's four core pillars remain social media, e-commerce, communities, and entertainment. Some tools may be staged during launch and may require eligibility, verification, or premium access. ## Fix account access and login issues URL: https://www.lynktro.co/help/account-access-and-login Category: Accounts and access Summary: Use the right recovery path for login issues, password reset, account status, and verification problems. Applies to: Login, Forgot password, Reset password, Account status, Support Key points: Use the same email or Google account you used to register. Check that your device has a stable internet connection. Keep your verification or reset code private. LynkTro will not ask for your password through email, chat, or social media. Some restrictions may require a safety, identity, commerce, or policy review before access is restored. ## Choose and subscribe to LynkTro premium plans URL: https://www.lynktro.co/help/subscribe-to-premium-plans Category: Upgrade, coins, and gifting Summary: Compare community, business, and shop premium plans, understand pricing, and subscribe to the right LynkTro plan. Applies to: Pricing page, Subscription plans, Community premium, Business premium, Shop premium Key points: Be signed in so LynkTro can save your plan selection. Review the plan differences between community, business, and shop premium access. Have a valid payment method ready for subscription checkout. Premium subscriptions are separate from gifts and LT coin purchases. Shop premium plans may require a shop or business identity to activate. Plan pricing is loaded from the backend and may update over time. ## Fund your LynkTro wallet and buy LT coins URL: https://www.lynktro.co/help/fund-your-wallet-and-buy-lt-coins Category: Upgrade, coins, and gifting Summary: Top up your LynkTro wallet with cash, then buy LT coins to send gifts, tip creators, and unlock premium features. Applies to: Wallet, Add Funds, Buy Coins, LT coin packages, Paystack checkout Key points: Have a valid payment method available for Paystack checkout. Know that LT coins are used for gifts, tips, and premium in-app purchases. Be prepared to choose a coin package that matches your spending goals. Package prices are based on the current LT exchange rate from the backend. Wallet cash balance can be used to buy coins if you have enough funds. Purchased coins are separate from earned coins and are used for gifting. ## Send gifts and support creators with LT coins URL: https://www.lynktro.co/help/send-gifts-to-creators Category: Upgrade, coins, and gifting Summary: Choose gifts from the LynkTro catalog and use purchased LT coins to support creators from posts or profiles. Applies to: Creator pages, Gift sheets, Comments, Wallet, Gift catalog Key points: Buy LT coins before sending gifts because only purchased coins are giftable. Know the recipient creator or post where you want to send support. Understand that the total cost is gift price times quantity. Only purchased LT coins can be used for gifts. Earned LT coins are held for conversion and withdrawal. Gift details may be attached to posts or comment sections depending on the creator flow. If gifting fails, check your wallet balance and retry with enough coins. ## Withdraw cash from your LynkTro wallet URL: https://www.lynktro.co/help/withdraw-cash-from-wallet Category: Withdraw Summary: Convert earned LT coins to cash and submit a withdrawal request to move funds to your bank account. Applies to: Wallet, Earned coins, Convert coins, Withdraw, Bank transfer Key points: Have earned LT coins available to convert to cash. Prepare your bank account details or use a saved account. Know that the minimum withdrawal amount may apply. Earned LT coins may incur a platform fee when converting to cash. Purchased LT coins are not withdrawable; they are used only for gifts and premium features. Withdrawal processing may take up to 24 hours and requires a secure bank transfer path. ## Manage shop orders, stock, and payouts URL: https://www.lynktro.co/help/manage-shop-orders-stock-and-payouts Category: E-commerce support Summary: Keep product stock accurate, fulfill orders safely, and understand how customer cash payments move into your shop or business wallet before withdrawal. Applies to: Shop dashboard, Orders, Product stock, Shop wallet, Payouts Key points: Have your shop and product listings created and ready to manage. Know that buyer orders are paid in cash and credited to the seller wallet, not as LT coins. Understand that payments may be held until order completion or dispute resolution. Buyer orders are paid with cash, not LT coins. If the product is listed by a shop, payment goes to the shop wallet; if sold by a Business profile, it goes to the seller's wallet. Funds may be held until both parties confirm delivery, the order is completed, or any dispute is resolved. Keep inventory and order communication accurate to avoid payment holds or cancellations. ## Understand shop payouts, release rules, and commissions URL: https://www.lynktro.co/help/understand-shop-commissions-and-payouts Category: E-commerce support Summary: Learn when customer cash payments become available in your shop or business wallet, how commissions are deducted, and what release rules apply. Applies to: Shop dashboard, Shop wallet, Payouts, Release rules Key points: Have your shop order history and wallet balance ready. Know that order payments are cash and may be held before release. Understand local payout requirements for bank transfers and withdrawals. Customer orders are paid in cash and credited to the seller wallet, not LT coins. Payments may be held while delivery, fulfillment, or dispute checks are pending. Commission and platform fees are deducted before the net amount is available for payout. Shop and business wallet cash is separate from LT coins used only for gifts and premium purchases. If there is a problem, contact support promptly so payment release isn't delayed. ## How shop order payments are held and released URL: https://www.lynktro.co/help/shop-order-payments-held-and-released Category: E-commerce support Summary: Understand when customer cash payments are credited to shop or business wallets, how hold and release rules work, and when you can withdraw funds. Applies to: Shop wallet, Order status, Payment holds, Payout release Key points: Know that buyers pay with cash, not LT coins, for shop and business orders. Have access to your shop or business order dashboard. Be ready to fulfill orders and resolve any disputes quickly. Shop orders are paid with cash; LT coins are only for gifts and premium features. A release process protects buyers and sellers by holding funds until order completion. If a dispute arises, payments may remain on hold until LynkTro or support resolves it. Keep order communication, delivery proof, and fulfillment details clear to avoid payout delays. ## Create a LynkTro community URL: https://www.lynktro.co/help/create-a-community Category: Communities Summary: Create a community with a name, description, imagery, category, links, privacy settings, and clear member rules. Applies to: Communities, Create Community, Community setup, Community settings Key points: Choose a clear community name and a focused purpose. Prepare a description, category, optional profile photo, optional cover image, and relevant links. Write basic rules before inviting members. Public communities can be viewed and joined more easily. Private communities should be used when content is intended only for approved members. Community rules should be specific enough that members understand what is allowed. ## Manage community members, rules, and posts URL: https://www.lynktro.co/help/manage-a-community Category: Communities Summary: Use admin and moderator tools to manage members, privacy, posting permissions, rules, premium options, and community safety. Applies to: Community detail, Admin settings, Moderator settings, Community posts Key points: Make sure you are an admin or moderator of the community. Review your community's current privacy, posting, and commenting permissions. Keep records of serious moderation decisions where possible. Moderation should be consistent. Avoid changing rules only after a dispute has already happened. Communities should not be used for fraud, harassment, unsafe commerce, or platform manipulation. ## Create a LynkTro shop URL: https://www.lynktro.co/help/create-a-shop Category: E-commerce support Summary: Create a standalone shop profile with details, branding, policies, location verification, and a shop dashboard. Applies to: Marketplace, Create Shop, Shop dashboard, Shop profile Key points: You must be at least 18 years old to create shops, list products, or sell on LynkTro. Prepare your shop name, category, description, optional public address, policies, logo, and banner image. Enable location permission when asked. LynkTro uses it for recommendations, authenticity, and fraud prevention. A shop is a standalone commerce profile with its own identity, followers, inbox, analytics, and selling tools. Any account type can create a shop, but LynkTro may still require eligibility, safety, or commerce checks. ## Profile selling vs shop selling URL: https://www.lynktro.co/help/profile-selling-vs-shop-selling Category: E-commerce support Summary: Understand the difference between selling directly from a Business profile and selling through a standalone LynkTro shop. Applies to: Marketplace, Sell, Business account, Shop creation Key points: You must be at least 18 years old to sell, list products, operate shops, or receive commerce-related payments. Decide whether the product should belong to your business profile or to a separate shop identity. Have product images, details, pricing, inventory, and location ready before listing. Business profile selling is identity-first. Shop selling is storefront-first. A creator or personal account can still operate shops, but direct profile selling is reserved for Business accounts. ## List a product on LynkTro URL: https://www.lynktro.co/help/list-a-product Category: E-commerce support Summary: Create a product listing with category, photos, details, pricing, inventory, shipping, returns, and location. Applies to: Marketplace, Sell product, Shop dashboard, Business profile Key points: You must be at least 18 years old to list products or sell on LynkTro. Prepare at least one clear product image. Prepare category, subcategory, name, description, price, condition, stock count, shipping notes, and return settings. Products may be rejected, removed, or restricted if they are misleading, unsafe, illegal, counterfeit, or otherwise prohibited. For shop products, shop defaults such as shipping and returns can be applied to new product listings. ## Manage products, orders, and buyer communication URL: https://www.lynktro.co/help/manage-products-orders Category: E-commerce support Summary: Use shop and seller tools to manage product listings, orders, customer messages, wallet activity, and verification. Applies to: Shop dashboard, Orders, Shop inbox, Business chat, Shop wallet Key points: Keep product stock, pricing, and availability accurate. Use clear communication for order status, delivery timing, returns, and buyer questions. Review shop verification and payment requirements before scaling sales activity. Never move a buyer into unsafe off-platform payment arrangements if LynkTro provides a protected flow for the transaction. If a transaction, withdrawal, or verification issue looks unusual, contact support before repeating the action. ## Link products and shops to posts URL: https://www.lynktro.co/help/link-products-and-shops-to-posts Category: Content and posting Summary: Attach product or shop links to posts so content can connect discovery, commerce, and customer interest. Applies to: Create post, More post options, Product picker, Store picker Key points: Create the product or shop before trying to link it to a post. Product linking is available to Business accounts. Store or shop linking is available across account types where the user has eligible shops. Only link products you own or are authorized to promote. Paid partnership tools are intended for creators and businesses and should be used honestly. ## Buy, discover, and save products in Marketplace URL: https://www.lynktro.co/help/marketplace-buying-support Category: E-commerce support Summary: Use Marketplace to search products, browse categories, save listings, view shops, manage cart activity, and begin checkout. Applies to: Marketplace, Search, Cart, Product detail, Checkout Key points: Review product details, seller or shop information, price, condition, and availability before ordering. Use official checkout and payment flows where available. Contact support if a seller, product, or transaction looks suspicious. Avoid sharing sensitive financial information in regular chat messages. Report suspicious listings, misleading product information, or unsafe selling behavior. ## Community Guidelines, age rules, and reporting URL: https://www.lynktro.co/help/community-guidelines-and-reporting Category: Safety and policies Summary: Understand LynkTro's participation age, seller age, safety rules, reporting paths, and enforcement expectations. Applies to: Community Guidelines, Account status, Reports, Support Key points: LynkTro is intended for users who are at least 13 years old. Selling, listing products, operating shops, business profile selling, payment activity, and withdrawals are limited to users who are at least 18 years old. Guidelines apply across social media, e-commerce, communities, entertainment, messages, shops, and creator/business tools. LynkTro may request verification before enabling or restoring some commerce or account features. False reporting or abuse of reporting tools can itself violate platform rules. ## Read LynkTro's Privacy Policy URL: https://www.lynktro.co/help/privacy-policy Category: Safety and policies Summary: Learn how LynkTro collects, stores, and shares your personal data and how privacy is protected. Applies to: Privacy Policy, Data handling, Account privacy, Legal Key points: Know that LynkTro collects information needed to operate the app and improve services. Understand how your data is used for account features, analytics, and third-party services. Have your account settings and preferences in mind for privacy decisions. The Privacy Policy is separate from community behavior rules and terms of service. Privacy settings in the app may affect how your information is shared and used. ## Read LynkTro's Cookie Policy URL: https://www.lynktro.co/help/cookie-policy Category: Safety and policies Summary: Understand which cookies LynkTro uses, why they are used, and how to control cookie preferences. Applies to: Cookie Policy, Web privacy, Analytics, Legal Key points: Know that cookies help LynkTro run the platform, measure performance, and remember preferences. Understand the difference between essential cookies and optional analytics cookies. Have your browser or privacy settings ready if you want to manage cookies. Disabling some cookies may affect LynkTro site features or app functionality. Cookie preferences are separate from your account privacy settings. ## Read LynkTro's Terms and Conditions URL: https://www.lynktro.co/help/terms-and-conditions Category: Safety and policies Summary: Review the rules for using LynkTro, including platform responsibilities, user rights, and prohibited conduct. Applies to: Terms of Service, Legal, User responsibilities, Platform rules Key points: Know that the terms explain what is allowed on LynkTro and how the service works. Understand how community rules and privacy policies relate to the terms. Have your account and business intentions in mind before reviewing platform obligations. The Terms and Conditions are the legal terms for using the platform. They work together with the Privacy Policy, Cookie Policy, and Community Guidelines.