E-commerce support
Manage products, orders, and buyer communication
Use shop and seller tools to manage product listings, orders, customer messages, wallet activity, and verification.
Last updated: 2026-05-17
Before you start
- Keep product stock, pricing, and availability accurate.
- Use clear communication for order status, delivery timing, returns, and buyer questions.
- Review shop verification and payment requirements before scaling sales activity.
Steps
- 1Open your shop dashboard or business/product management area.
- 2Review product listings and update details, pricing, stock, shipping, or return information when needed.
- 3Open orders to check new, pending, paid, fulfilled, cancelled, or disputed activity where available.
- 4Use shop inbox or business chat to communicate with buyers about order-specific questions.
- 5Check analytics to understand product views, visits, performance, and buyer activity.
- 6Use shop wallet and withdrawal tools only through official LynkTro payment flows.
Important notes
- Never move a buyer into unsafe off-platform payment arrangements if LynkTro provides a protected flow for the transaction.
- If a transaction, withdrawal, or verification issue looks unusual, contact support before repeating the action.