LynkTro

Safety and policies

Report a problem and follow up with support

Send a useful support request for an account, order, shop, community, or technical problem.

Web & Android

Before you start

  • Collect the affected page or content link, any order/payment reference, and the steps that led to the problem.
  • Remove passwords, verification codes, and sensitive payment details from screenshots.

Step by step

  1. Open Support from Settings or account tools. On web, use /support.

  2. Choose the closest category: account access, payment or order, marketplace, shop, community, technical issue, or general support.

  3. Describe what happened, what you expected, and when the issue started. Include the reference or content link where relevant.

  4. Submit the request and review its status or replies in the support area.

  5. If you cannot sign in, use the public Contact page or email support@lynktro.co.

Good to know

  • Use an in-product Report action for content or behavior that may violate the Community Guidelines.
  • For partnerships, email partners@lynktro.co; for media requests, email press@lynktro.co. Do not send multiple requests for the same issue while awaiting a response.

Still need help?

Tell us where you're getting stuck.

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